Free Site Check

Frequently Asked Questions

  • FAQs

Answers to Common Questions About Working with Us

Is my website actually required to be ADA compliant?
In most cases, yes. The ADA has been applied to the websites of businesses that serve the public, and California layers its own rules on top. So if you sell to or serve customers online, a court can treat your website like your front door, and a front door has to be usable by everyone. If you are not sure where you stand, a free scan is the fastest way to find out.
You usually cannot tell by looking, because the problems hide in the code, not the design. A site can look polished and still lock out a screen reader or a keyboard user on the first click. We run a free scan that checks your site against the standard the courts use, then tell you in plain English what we found.
No, widgets do not work. A widget sits on top of your site and tries to patch problems from the outside, but the real issues live in the code underneath. In 2025, sites running these overlays got sued at about the same rate as sites with nothing installed, and the FTC went after one of the biggest widget makers for selling it as a fix. We do the opposite. We go into the menus, the forms, the images, and the buttons and fix them by hand, then explain every change in plain words, so you understand what you are paying for.
First, do not ignore it, because the clock is real. Second, do not buy a widget in a panic, because it can make you a bigger target. Third, get your site read by someone who knows the code, so you know exactly what you are dealing with before you spend a dollar. We can scan your site and hand you a plain English fix plan, usually within a couple of days.
WCAG is the rulebook everyone uses to decide if a website is accessible, and it comes in three levels: A, AA, and AAA. For almost every business, AA is the target, because that is the level courts and demand letters point to. We check your site against WCAG AA and fix what does not pass, so you are measured against the same bar a plaintiff would use.
It comes down to three things: how big your site is, how much needs fixing, and whether you want us to keep watching it after. An audit is the starting point and the smallest commitment, the fix is priced once we know what is actually broken, and monitoring is a flat monthly amount. Audits start at [$___], and you will always see the number before any work begins.
A small site is usually a week or two. A larger site with a lot of pages takes longer, because every template and every page type has to be checked and corrected by hand. We give you a timeline up front, so you are never left guessing while a letter sits on your desk.
Only if you keep it that way, and that is the part most people miss. A site does not stay fixed on its own, because every new page, plugin, and update can quietly break something. Our monitoring plan checks the site as it changes and keeps a record of the work, so you stay covered and you have proof if anyone ever asks.
Yes, and usually not in your favor. California’s Unruh Act sets damages at 4,000 dollars per violation, which is why letters there add up so fast and why so many target California businesses. We work with California sites every week, so we know the standard you are being held to and we fix to that bar.
Because you deal with one person who reads the code, the law angle, and how to explain both. A cheap widget hides the problem, a big agency hands you off to a queue, and neither one answers the phone when you have a letter in your hand. You get the site fixed, you get it in plain English, and you get someone who picks up.
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